Contact Us

Your calls are welcome, as well as your visit to the showroom.

Please pull into our complex and park in front of Unit #15 & #16, and walk down the sidewalk at the front of our building to the door marked #30.

Our showroom is OPEN BY APPOINTMENT Covid-19 update:

Please call us FIRST so we may narrow down your search and assist you in a timely manor and keep in person contact to a minimum.

In many cases a showroom trip is not necessary (technology today is amazing and gives us many options!)

What to expect with a showroom visit:

Masks are required. We have a limit of people in the showroom, we will greet you in our showroom, ask that you use the hand sanitizer, and let you know about any steps necessary for your visit. Bringing children is not recommended, but if they come they must remain with you at all times.

We ask that if you are sick or have any symptoms, do not enter the premises.

We want to offer some peace of mind that we are still available. We are currently still servicing and installing for our customers.

We are committed to continuing to ensure that our team practices the recommended hygiene, social distancing and other protocols to reduce the likelihood of virus transmission and have added additional cleaning resources.

We will increasingly rely on digital technology (phone, FaceTime, emails)!

We are still here for our customers.
Give us a call 604-540-6151
Stay safe


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BC Fireplace Service Inc.

816 Boyd Street #30
New Westminster, BC V3M 6N1

For service and sales, call Monday to Friday from 8:30 a.m. to 4:30 p.m., or leave a message after hours and we will attend to your call on the next business day.

SPECIAL SUMMER HOURS: we will be closed Fridays June 11- July 30. (open Monday-Thursday 8:30-4:30)



To book a service call or repair:
extension 1

Gas & Electric Fireplace Sales:
extension 3

HVAC & Water heater Sales:
extension 5

Fax: 604-540-5568

Call Today


General Email & service requests:

New Gas Fireplace requests:

New Electric Fireplace requests: